RETURNS AND REFUNDS POLICY

Effective Date: December 2, 2025

We want you to be satisfied with your purchase. Therefore, we offer the following policy:

1. Time to Request a Return

We accept requests within (x days, typically 7–30 days) after you receive your order.

2. Eligibility Conditions

The product must be:

• Unused

• In its original packaging

• In the same condition as it was received

Sale items or customized products are not eligible for returns.

3. Defective or Damaged Products

If you receive a damaged or defective product, contact us within 48–72 hours with:

• Order number

• Photos or video of the issue

We will send a replacement at no cost or issue a refund, based on your preference.

4. Return Process

The customer is responsible for return shipping costs unless the return is due to an error on our part.

5. Refunds

Once your return is approved:

• The refund will be issued to the original payment method.

• It may take 3 to 10 business days to process, depending on your bank.

6. Exchanges

Instead of a return, you can request an exchange for another available product (if applicable).

7. Contact

To initiate a process:
(support email address)